With so much on socials about how modern generations lack focus, it probably comes as no surprise that Americans score low in terms of long-term orientation. If your audience is largely from the states, then they are probably short-sighted. What may be enlightening to some, is how this orientation impacts the way we tend to interact with the organizations we come across.

American audiences have less patience when it comes to visible results. Yes, this may mean you need to manage expectations clearly and highlight the ares of success more readily; however, many small businesses fail to recognize this also translates to an expectation of timely customer service. Whether it’s realistic or not, your clients likely expect you to address each of their concerns visibly and swiftly.

Depending on your field, fast results may not be possible. In this case, education and culture building can be used to recalibrate the beliefs your market adopts as valuable. You can use some of the benefits of short-term orientation to do this very thing.

People who have been raised in places like America tend to appreciate anything that helps them make good decisions in a timely manner. Ratings, data, infographics, and evidence based arguments ease our minds. Truthful information in easy-to-digest formats can be your best friend. Short-term audiences also love a good trend. Don’t be afraid to participate in them, or even set some. Understand you can use these tools as culture builders, not just as a mechanism for appealing to your customers. Move people towards a bigger perspective by starting with what feels a little more familiar and usable in their minds.